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09 Jun, 2026
Posted by operations@huntervdigital.com.au
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Electrical Emergency Checklist: What to Do Before Calling an Electrician

Electrical problems can happen without warning. A burning smell, sparking outlet, power loss or tripping safety switch can feel stressful, especially at night or during bad weather. In these moments, safety comes first.

This electrical emergency checklist explains what to do before calling an emergency electrician. It is written for homeowners, businesses, landlords and property managers across Maitland, Rutherford, Newcastle, Port Stephens, the Hunter region and nearby areas.

If there is a serious risk to life or property, call emergency services first. Once everyone is safe, Hamlec Pty Ltd can assist with urgent electrical faults, emergency call-outs and electrical repairs.

What Counts as an Electrical Emergency?

An electrical emergency is any situation where electricity may create a safety risk, damage your property or stop essential power from working.

Common electrical emergencies include:

  • Burning smells from outlets, switches or the switchboard
  • Sparks from power points or appliances
  • Smoke from electrical fittings
  • Buzzing or crackling sounds
  • Power loss affecting the whole property
  • Safety switches or circuit breakers that keep tripping
  • Exposed or damaged wiring
  • Storm-damaged electrical equipment
  • Water near electrical fittings
  • Electric shocks or tingling from appliances, taps or metal surfaces
  • Fallen powerlines or damaged private poles
  • Loss of power to essential equipment

If something feels unsafe, do not ignore it. It is better to call a licensed electrician early than wait for the problem to become worse.

Step 1: Stay Away From the Hazard

The first step is simple: keep people away from the area.

Do not touch sparking outlets, smoking fittings, exposed wiring, damaged appliances or wet electrical equipment. Keep children, pets, staff and visitors well clear.

If the issue is outside, such as a fallen powerline or damaged electrical service, stay far away. Do not try to move cables, branches or objects touching electrical lines. Call emergency services or the electricity network provider if there is a public safety risk.

Step 2: Turn Off the Power If It Is Safe

If you can safely reach your switchboard, turn off the main switch. This may help reduce the risk of shock, fire or further damage.

Only do this if the switchboard is dry, accessible and not showing signs of heat, smoke, fire or damage. If the switchboard is wet, sparking or unsafe to approach, leave it alone and call for help.

For businesses, rental properties or larger sites, make sure staff or tenants know not to reset breakers repeatedly. A tripping circuit is often a warning sign that something needs to be checked.

Step 3: Do Not Keep Resetting the Safety Switch

A safety switch or circuit breaker that trips once may be responding to a temporary issue. But if it keeps tripping, there is likely a fault.

Repeatedly turning it back on can be risky. It may cause more damage or increase the chance of overheating.

Common causes of repeated tripping include faulty appliances, damaged wiring, water in outdoor fittings, overloaded circuits or faults inside the switchboard. An emergency electrician can test the circuit and find the cause safely.

Step 4: Unplug Appliances If Safe to Do So

If the problem seems linked to an appliance, unplug it only if it is safe. Do not touch the appliance if it is wet, smoking, sparking or hot.

Appliances that can cause faults include fridges, washing machines, dryers, kettles, heaters, air conditioners, ovens, power boards and outdoor tools.

Once unplugged, do not use the appliance again until it has been checked or replaced. If the circuit still trips after the appliance is removed, the fault may be in the wiring, outlet or switchboard.

Step 5: Watch for Burning Smells or Heat

A burning smell is a serious warning sign. It may come from a switchboard, power point, light fitting, appliance, ceiling space or wall.

You may also notice heat around a switch, discoloured plastic, flickering lights or a buzzing sound. These signs can point to loose connections, overloaded circuits or damaged wiring.

Turn off the power if it is safe and call an emergency electrician. Do not cover the smell with fans or air fresheners. The cause needs to be found.

Step 6: Keep Water Away From Electrical Areas

Water and electricity are a dangerous mix. This is common after storms, roof leaks, flooding, burst pipes or outdoor drainage issues.

If water has entered lights, power points, appliances, the switchboard or ceiling space, do not turn the power back on until the area has been checked.

This is especially important for homes and businesses across the Hunter region, where storms can affect outdoor fittings, sheds, workshops, pumps, garages and switchboards.

Step 7: Make Notes Before You Call

Before calling an emergency electrician, write down what has happened if you can do so safely. Clear information helps the electrician understand the risk and prepare for the job.

Helpful details include:

  • Your location
  • Whether the issue is inside or outside
  • Whether the whole property has lost power
  • What you saw, heard or smelled
  • Whether the switchboard has tripped
  • Whether water, smoke or sparks are involved
  • Whether any appliances were in use
  • Whether the issue followed a storm or power outage
  • Whether anyone received a shock

Do not delay calling if the situation is urgent. These notes are simply useful if you have time.

When to Call an Emergency Electrician

Call an emergency electrician if there is any sign of danger, repeated power failure or a fault that cannot wait until normal business hours.

You should call for urgent electrical help if:

  • You smell burning near electrical fittings
  • A power point or switch is sparking
  • The safety switch will not stay on
  • Part of the property has lost power
  • You have storm or water damage near electrics
  • There is exposed wiring
  • You feel tingling or receive a shock
  • A commercial site, rental or workplace has a safety issue
  • Essential equipment has lost power
  • The switchboard looks damaged or overheated

Hamlec Pty Ltd provides emergency electrical services across Maitland, Rutherford, Newcastle, Port Stephens, the Hunter region and nearby areas. Our team can assist with urgent faults, electrical repairs, switchboard issues, Level 2 electrical work and safety concerns.

What Not to Do During an Electrical Emergency

During an electrical emergency, avoid quick fixes. They can make the situation more dangerous.

Do not:

  • Touch exposed wires
  • Use damaged power points
  • Reset breakers again and again
  • Pour water on an electrical fire
  • Use wet appliances
  • Run extension leads through wet areas
  • Repair wiring yourself
  • Ignore burning smells or buzzing sounds
  • Enter flooded areas with live power
  • Let children or pets near the hazard

Electrical work should always be handled by a licensed electrician.

Emergency Electrical Help Across the Hunter Region

Electrical emergencies can happen in homes, shops, workshops, offices, rental properties, accommodation sites, rural properties and industrial settings. Each site needs a careful response.

Hamlec Pty Ltd is based in Rutherford and provides electrical services across Maitland, Newcastle, Port Stephens, the Hunter region and surrounding areas. We work with domestic, commercial and industrial clients and offer emergency call-outs when urgent help is needed.

If you are dealing with power loss, sparking, a burning smell, storm damage, a tripping safety switch or another urgent electrical issue, contact Hamlec Pty Ltd for practical advice and emergency electrical support.

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